Introduction
Diabetes DME is committed to preserving the privacy and security of your personal health information (PHI). This Privacy Policy explains how we collect, use, disclose, and protect your PHI, as well as your rights concerning this information. Our practices comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Types of Information Collected
We may collect the following types of personal and health-related information:
- Personal identifiers: Name, address, date of birth, email address, phone number.
- Health-related information: Medical history, treatment plans, insurance information.
- Financial information: Payment details, billing information.
2. How Information is Collected
We collect information through the following methods:
- Forms you complete as part of your treatment or onboarding process.
- Interactions with your treating physician(s) or other healthcare providers.
- Insurance verification processes and billing transactions.
- Communication via email, phone, or other electronic means.
3. Purpose of Data Collection
We collect your information to:
- Provide and coordinate your medical treatment.
- Facilitate payment for services, including insurance claims and collections.
- Perform healthcare operations, such as quality assurance, internal audits, and business planning.
- Comply with legal and regulatory requirements.
- Notify you in the event of a breach of your PHI.
4. Data Security Measures
Diabetes DME employs appropriate technical, administrative, and physical safeguards to protect your PHI, including:
- Encryption of electronic data during transmission.
- Secure storage of physical and electronic records.
- Access controls to limit data access to authorized personnel only.
- Regular monitoring and audits to ensure compliance with privacy regulations.
5. Data Sharing
Your information may be shared under the following circumstances:
- Treatment: Shared with your treating physicians or other healthcare providers.
- Payment: Shared with your insurance provider or collection agencies to process payments.
- Healthcare Operations: Shared with business associates who commit to protecting your PHI.
- Legal and Regulatory Requirements: Shared with public health authorities, law enforcement, or regulatory bodies as required by law.
- Specialized Situations: Shared in cases of organ donation, military purposes, or emergency situations.
We do not share your SMS or phone number for SMS purposes.
6. User Rights
You have the following rights regarding your personal and health information:
- Access: Request a copy of your medical records.
- Correction: Request corrections to your PHI if inaccurate or incomplete.
- Deletion: Request the deletion of your PHI under certain circumstances.
- Restrictions: Request restrictions on certain uses or disclosures of your PHI.
- Notification of Breach: Be notified if a breach occurs affecting your PHI.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your PHI, please contact us:
Diabetes DME
Address: One Overlook Point Suite 657, Lincolnshire, IL 60069
Email: privacy@diabetesdme.com
Phone: +1 (847) 873-8040
This Privacy Policy is effective as of November 11, 2024 and may be updated periodically.