Rights and Responsibilities
You have the right to…
- Be treated with respect and receive care in a safe environment, be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and wrongful borrowing of patient property.
- Know what is medically wrong and how we can help you get better. We will also tell you the things you will need to know when you get home so that you can staywell.
- Ask us to explain your treatment plan. This includes how often you will visit us.And if you don’t understand any changes to your treatment, just ask.
- Say “no” to anything we suggest.
- Know how much you will need to pay for our services. And we will tell you how much your insurance will need to pay. We will discuss this with you.
- Know about any rules that might affect you or your family.
- Work with us to find the best way to help you get better. This includes helping create and make any changes to your treatment plan.
- Be treated politely and with consideration.
- Have your choices about end-of-life decisions respected.
- Receive care, no matter what your age, race, ethnic origin, culture, color, national origin, language,sex, gender identity or expression, sexual orientation, appearance, veteran status, uniformed service, creed, political belief, socioeconomic status, physical or mental disability, religion, or diagnosis consistent with the services that we provide.
- Feel free to tell us your concerns, issues or complaints. Don’t be afraid to speak up about your care.
- If you have a problem, we will look into it.
- Receive treatment for pain.
- Have your privacy respected.
- Learn how we protect your privacy and personal information.
- Choose your health care providers.
- Have your regular doctor or a family member notified that you are in the hospital.
- Have us explain your duties as a patient.
- Be free from restraints and seclusion in any form that is not medically necessary.
- Speak to a health professional if and when you choose.
- Know the names of your doctors, nurses and other team members and their titles, and speak to their supervisor upon request.
- Have your religious beliefs respected.
- Not be involved in research unless you want to be involved.
- Receive a copy of your medical records; request amendment to your records and request a list of disclosures of your record.
TO HELP US HELP YOU, PLEASE…
- Tell us everything we need to know about your condition and history.
- Do what your doctor recommends or tell your doctor why you do not want to follow the recommendations.
- Be considerate of the people with whom you come in contact.
- Take part in making your hospital stay safe; be an involved part of your healthcare team.
- Provide us with your health insurance information or ask us about other options available to assist you with your payments.
